At BrandPixlr, we are committed to providing timely and reliable delivery of our products and services. This Shipping & Delivery Policy outlines the terms and conditions for the shipping and delivery of physical and digital products.
1. Digital Products and Services
a. Delivery of Digital Products
- Digital products, including software, e-books, and other downloadable content, will be delivered via email or download link immediately upon successful payment confirmation.
- In case of any issues with accessing your digital product, please contact our customer service team at +917291874392.
b. Service Delivery
- For services provided by BrandPixlr, delivery timelines and methods will be specified in the service agreement.
- If you have any questions regarding the delivery of your service, please contact your project manager or our customer service team.
2. Physical Products
a. Shipping Methods and Carriers
- BrandPixlr offers various shipping options to meet your needs. Shipping methods and carriers include standard shipping, expedited shipping, and courier services.
- The available shipping options and estimated delivery times will be displayed at checkout.
b. Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of the order. The total shipping cost will be displayed at checkout.
- Free standard shipping may be offered on orders exceeding a specified amount, as part of promotional campaigns.
c. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
d. Delivery Timeframes
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Courier Services: 1-2 business days
Note: Delivery times are estimates and may vary based on location and carrier availability.
e. Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided in the shipping confirmation email.
f. International Shipping
- BrandPixlr ships to select international destinations. International shipping rates and delivery times will vary based on the destination.
- Customers are responsible for any customs duties, taxes, or additional fees associated with international shipments.
3. Delivery Issues
a. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact our customer service team immediately at +917291874392.
- We will work with the carrier to resolve the issue and ensure you receive your order.
b. Incorrect Addresses
- Please ensure that the shipping address provided at checkout is accurate. BrandPixlr is not responsible for orders delivered to incorrect addresses provided by the customer.
- If you realize that you have provided an incorrect address, please contact our customer service team as soon as possible to update your shipping information.
c. Failed Deliveries and Returns
- If a package is returned to us due to a failed delivery attempt, we will contact you to arrange for reshipment. Additional shipping charges may apply.
4. Contact Information
If you have any questions about our Shipping & Delivery Policy, please contact us at:
- Email: business@brandpixlr.com
- Phone: +917291874392
Thank you for choosing BrandPixlr powered by Yahas Innovations. We value your business and strive to provide a seamless delivery experience for all our products and services.